The tools keep changing, but the problems stay the same. Companies spend heavily on new software, yet their teams still struggle to communicate effectively. Richard Tesmer has seen this pattern repeat for more than twenty years in his work as Vice President of Sales at Quality Consistent Leads and Managing Partner at RT Consulting Group. His focus is simple: help organizations work better, not just buy better tools.
Digitization Is More Than Just Technology
Every company wants to talk about digital transformation. They invest in the latest platforms, roll out new software, and then wonder why nothing really changes. Tesmer sees this happen all the time. “Digitization is not just about new tools; it is about transforming how information flows, how teams interact, and how decisions are made,” he explains. The software itself matters less than most executives realize. Through his work with Microsoft 365, Tesmer learned that success depends on aligning technology with how people already work, not forcing them to overhaul everything. “True digitization removes friction; it does not add it,” he says. Most transformation projects do the opposite. They create more steps, more logins, and more frustration. Real change, he emphasizes, should make work simpler, not harder.
Collaboration Drives Results
Forget the trust falls and team-building retreats. After decades in project management and workflow optimization, Tesmer has seen collaboration evolve into something entirely different. “Collaboration is no longer a soft skill. It is a competitive advantage,” he says. The companies that are pulling ahead are not necessarily the ones with the best technology. They are the ones where people can actually work together without fighting against the system. Hybrid work has only amplified the challenge. Teams spread across different cities need more than Zoom calls to stay connected. “Distributed teams and hybrid work require systems where people still feel supported and empowered,” Tesmer explains. Most organizations have not figured this out yet. They continue to treat remote work as a temporary adjustment instead of rethinking how work is designed. The real breakthrough, Tesmer says, happens when leaders stop micromanaging. “When leaders remove blockers and enable collaboration, innovation happens and clients notice the difference,” he says. Most companies already have smart people with great ideas. What they often lack is a clear path from idea to execution.
Metrics Keep Teams On Track
Everyone is drowning in metrics these days. Companies track everything, yet few know what to do with the data they collect. Tesmer helps leaders cut through that noise. “Digitization and collaboration need structure. Clear metrics and dashboards help leaders measure progress, spot risks, and take action quickly,” he explains. That word “clear” matters. Most dashboards are cluttered and confusing, hiding problems instead of revealing them. The goal is not to collect data for its own sake. “Data-driven accountability keeps teams aligned and ensures results are consistent,” Tesmer says. When people can see how their work connects to larger goals, they make better decisions. Problems become visible in the numbers long before they turn into crises.
After two decades of doing this work, the pattern is obvious. Technology alone fixes nothing. Collaboration without structure falls apart quickly. Metrics without context create confusion. But when all three work together, progress follows. “Digitization transforms processes, collaboration fuels growth, and metrics keep everything on track,” Tesmer summarizes. Through RT Consulting Group, his approach stays grounded in fundamentals: building stronger teams, removing obstacles, and creating systems that align with how people actually work. There are no revolutionary frameworks or miracle cures. Just steady improvements that compound over time. The organizations that understand this do more than adapt to change. They use it to move ahead of their competitors.
Connect with Richard Tesmer on LinkedIn for more insights on how collaboration and clarity drive digital transformation.
